Course 2 - How to create a Scope of Services
This course teaches you how to control each move by developing a Scope of Services that clearly defines who is responsible for what. You’ll learn how to create a list of specific tasks for both the customer and your movers so that the service you render reflects what you propose in your estimate.
Course 2 Syllabus
2.1.1 What is a Scope of Services
2.1.2 Questions: Scope of Services (SOS)
2.2.1 Process for Creating The Scope of Services
2.2.2 Questions: The Process for Creating a Scope of Services
2.3.1 Create the Scope of Services
2.3.2 Questions: Creating the Scope of Services (SOS)
2.4.1 How to Prepare Stick Files
2.4.2 Questions: How to Prepare Stick Files
2.5.1 How to Prepare In & Out Baskets
2.5.1 Questions: How to Prepare In & Out Baskets for Transport
2.6.1 How to Move Laptops
2.7.1 How to Move Personal Bric – A – Brac
2.7.2 Questions: How to Move Personal Bric -A – Brac
2.8.1 Customer Contacts Present During the Move
2.8.2 Questions: The Number of Customer Contents on the Move
2.9.1 Scope of Services is User Friendly
2.10.1 Terms & Conditions
2.10.2 Questions: Terms & Conditions
2.11.1 Convert Scope of Services to an Estimate
2.11.2 Questions: Convert a Scope of Services into an Estimate
Certified Office Mover Courses
- Course 1 – The Best Practice Methods for Moving Furniture, Computers, and Contents
- Course 2 – How to Create a Scope of Services
- Course 3 – The IOMI Estimating Formula
- Course 4 – Book the Move
- Course 5 – Working with the Floor Plan
- Course 6 – Prepare your Customer for the Move
- Course 7 – How to Dispatch and Run a Move
- Course 8 – How to Load a Moving Van using the IOMI Floating Method
- Course 9 – Marketing
- Course 10 – IOMI Certification